How to Submit a Vendor Name Change Request

Overview

This article explains the process for submitting a vendor name change request. If your organization or vendor has undergone a name change, updating this information in the system is essential for compliance and ensuring accurate records.

 

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To submit a vendor name change request, follow the steps outlined below:

Step 1: Gather Required Documentation

• Provide an official letter of documentation confirming the name change.
• If your bank details are also changing, include the documents listed in How do I update my bank details? in the same request.

Step 2: Submit the Request

1. Log into the Central Vendor Management Support Portal.
2. Raise a ticket or update an existing ticket with the following details:
   • Vendor name prior to the change.
   • Updated vendor name.
   • Attach all supporting documentation.

Step 3: Await Confirmation

• A support agent will review your request and guide you through any additional steps.
• Monitor your email for further instructions or approval updates.

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Summary

Submitting a vendor name change request involves providing official documentation confirming the change and, if applicable, updated bank information. Once submitted, the Central Vendor Management Support Team will review your request and respond with further instructions.

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FAQ

1. What documents are required to update the vendor's bank information?
See How do I update my bank details? for the documents we need and how the change works.

2. What should I do if my request has not been acknowledged?
If you haven’t received an update within a week, follow up by replying to your ticket email or escalating the ticket in the support portal.